1. Acceptance of Terms
By accessing or using experthero.com (the "Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Platform.
2. Description of the Service
ExpertHero provides a platform that enables users to discover, connect with, and engage independent experts for consultations, advice, or services. ExpertHero does not provide professional services itself and does not guarantee outcomes.
3. Eligibility
You must be at least 18 years old and capable of forming a binding contract to use the Platform.
4. User Accounts
You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Accept responsibility for all activity under your account
ExpertHero reserves the right to suspend or terminate accounts that violate these Terms.
5. Expert Relationships & Disclaimer
Experts are independent contractors, not employees or agents of ExpertHero.
ExpertHero does not endorse, verify, or guarantee any expert, advice, or service provided through the Platform.
No professional advice disclaimer: Content and consultations are for informational purposes only and should not be considered legal, medical, financial, or other regulated professional advice.
6. Payments & Fees
- Fees, pricing, and payment terms are displayed prior to purchase
- Payments are processed through third-party payment providers
- All sales are final unless otherwise stated
- ExpertHero may charge service fees and may modify pricing with notice.
7. Refunds & Cancellations
Refunds and cancellations, if any, are governed by the policies presented at the time of booking. ExpertHero reserves the right to issue or deny refunds at its discretion where permitted by law.
8. User Conduct
You agree not to:
- Violate any applicable laws or regulations
- Harass, abuse, or harm others
- Upload false, misleading, or infringing content
- Attempt to disrupt or exploit the Platform
9. Intellectual Property
All Platform content, trademarks, and technology are owned by or licensed to ExpertHero. You may not copy, modify, or distribute content without permission.
10. User Content
By submitting content, you grant ExpertHero a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content in connection with the Platform.
11. Termination
ExpertHero may suspend or terminate your access at any time for violations of these Terms or for any reason with or without notice.
12. Limitation of Liability
To the maximum extent permitted by law, ExpertHero shall not be liable for:
- Indirect or consequential damages
- Loss of profits, data, or reputation
- Actions or omissions of experts or users
13. Indemnification
You agree to indemnify and hold harmless ExpertHero from claims arising from your use of the Platform or violation of these Terms.
14. Governing Law
These Terms are governed by the laws of the jurisdiction in which ExpertHero is incorporated, without regard to conflict-of-law principles.
15. Changes to Terms
We may update these Terms from time to time. Continued use of the Platform constitutes acceptance of the revised Terms.