1. Introduction
This Privacy Policy explains how ExpertHero ("we," "our," or "us") collects, uses, and protects your personal data when you use experthero.com.
2. Information We Collect
We may collect:
- Personal Information: name, email, profile details
- Account Data: login credentials, preferences
- Payment Information: processed securely by third-party providers
- Usage Data: IP address, device type, pages visited
- Communications: messages, support requests
3. How We Use Information
We use your information to:
- Provide and improve the Platform
- Process transactions
- Communicate with users
- Prevent fraud and abuse
- Comply with legal obligations
4. Sharing of Information
We may share data with:
- Experts you engage with
- Payment processors and service providers
- Legal authorities when required by law
We do not sell personal data.
5. Cookies & Tracking
We use cookies and similar technologies to:
- Improve functionality
- Analyze usage
- Personalize experiences
You can manage cookies through your browser settings.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
7. Data Security
We implement reasonable technical and organizational measures to protect your data. However, no system is 100% secure.
8. Your Rights
Depending on your location, you may have the right to:
- Access your data
- Correct or delete your data
- Object to processing
- Request data portability
Requests can be sent to privacy@experthero.com.
9. International Data Transfers
Your data may be processed in countries outside your residence. We take steps to ensure appropriate safeguards are in place.
10. Children's Privacy
The Platform is not intended for users under 18. We do not knowingly collect data from minors.
11. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page.